Overview

On this page, we’ll dive into the different feedback endpoints you can use to manage feedback programmatically.

Feedback helps give your storefront more legitimacy by informing potential customers about your product quality and seller reputation. The better your feedback, the higher the likelihood visitors turn into customers.

On this page, we'll dive into the different feedback endpoints you can use to manage feedback programmatically. We'll look at how to query and reply to feedback.

Endpoints

The feedback model

The feedback model contains all the information about your store's feedback, including the feedback's message, reply, and rating.

Properties

Name: idinteger
Description: The unique identifier for the feedback.
Name: feedbackstring
Description: The feedback sentiment, one of three:

POSITIVE

NEUTRAL

NEGATIVE
Name: ratinginteger
Description: The feedback rating, from one to five.
Name: deleted_attimestamp
Description: The time at which this feedback was deleted.
Name: created_attimestamp
Description: The time at which this feedback was first created.
Name: updated_attimestamp
Description: The time at which this feedback was last updated.
Name: listing_idinteger
Description: The ID of the product this feedback belongs to.
Name: invoice_idinteger
Description: The ID of the order this feedback belongs to.
Name: store_idinteger
Description: The ID of the store this feedback belongs to.
Name: metadataarray
Description: Array of metadata related to the feedback; shows whether the feedback was imported.
Name: messagestring
Description: The message the customer left in this feedback.
Name: replystring
Description: The reply to the feedback the storefront left.
Name: is_automaticinteger
Description: Whether the feedback was automatic or not, one of two:

1: Feedback is automatically left

0: Feedback is not automatically left