API ReferenceTickets
Retrieve specific ticket
Retrieve a support ticket by its ID.
Retrieve a support ticket by its ID. The response schema below defines the returned fields.
Authorization
bearerAuth storeAuth AuthorizationBearer <token>
Provide your SellApp API key as a bearer token.
In: header
X-STORE<token>
Select the SellApp store for this API request.
In: header
Path Parameters
ticket*integer
The ticket path parameter.
Response Body
application/json
application/json
application/json
application/json
application/json
application/json
application/json
curl -X GET "https://sell.app/api/v2/tickets/1"{
"data": {
"id": 1,
"title": "Can I expense this as R&D?",
"status": "OPEN",
"customer": {
"id": 126,
"email": "aarc.mndreessen@example.com"
},
"reference": [],
"created_at": "2022-12-12T12:12:12.000000Z",
"updated_at": "2022-12-12T12:12:12.000000Z",
"store_id": 1,
"read_by": 1,
"archived": 0
}
}{
"type": "authentication_error",
"code": "unauthenticated",
"message": "Unauthenticated.",
"status": 401,
"param": null,
"request_id": "01992a65-e064-71ba-b38f-902b7966a6be",
"docs_url": "https://sell.app/docs/api/errors#unauthenticated"
}{
"type": "authorization_error",
"code": "forbidden",
"message": "This action is unauthorized.",
"status": 403,
"param": null,
"request_id": "01992a65-e064-71ba-b38f-902b7966a6be",
"docs_url": "https://sell.app/docs/api/errors#forbidden"
}{
"type": "not_found_error",
"code": "resource_not_found",
"message": "Not Found.",
"status": 404,
"param": null,
"request_id": "01992a65-e064-71ba-b38f-902b7966a6be",
"docs_url": "https://sell.app/docs/api/errors#resource-not-found"
}{
"type": "validation_error",
"code": "validation_failed",
"message": "The selected product variant id is invalid.",
"status": 422,
"param": "product_variant_id",
"request_id": "01992a65-e064-71ba-b38f-902b7966a6be",
"docs_url": "https://sell.app/docs/api/errors#validation-failed",
"errors": {
"product_variant_id": [
"The selected product variant id is invalid."
]
}
}{
"type": "rate_limit_error",
"code": "rate_limit_exceeded",
"message": "Too Many Attempts.",
"status": 429,
"param": null,
"request_id": "01992a65-e064-71ba-b38f-902b7966a6be",
"docs_url": "https://sell.app/docs/api/errors#rate-limit-exceeded"
}{
"type": "api_error",
"code": "api_error",
"message": "Server Error",
"status": 500,
"param": null,
"request_id": "01992a65-e064-71ba-b38f-902b7966a6be",
"docs_url": "https://sell.app/docs/api/errors#api-error"
}