SellApp
ResourcesTickets

Retrieve specific ticket

This endpoint allows you to retrieve a specific ticket by providing the unique identifier.

This endpoint allows you to retrieve a specific ticket by providing the unique identifier. Refer to the list to see which properties are included with ticket objects.

GET
/v1/tickets/{ticket}

Authorization

bearerAuth
AuthorizationBearer <token>

Provide your SellApp API key as a bearer token.

In: header

Path Parameters

ticket*integer

The ticket path parameter.

Response Body

application/json

curl -X GET "https://sell.app/api/v1/tickets/0"
{
  "data": {
    "id": 1,
    "title": "acquisition.",
    "status": "OPEN",
    "customer": {
      "id": "cfbbf27a-0595-3234-953d-5f6629fccc9d",
      "email": "e@x.com"
    },
    "reference": [],
    "created_at": "2022-12-12T12:12:12.000000Z",
    "updated_at": "2022-12-12T12:12:12.000000Z",
    "store_id": 1,
    "read_by": 1,
    "archived": 0
  }
}

List all tickets GET

This endpoint allows you to retrieve a paginated list of all your tickets received. By default, a maximum of fifteen tickets are shown per page.

List all ticket messages GET

This endpoint allows you to retrieve a paginated list of all your ticket messages within a specific ticket received. By default, a maximum of fifteen ticket messages are shown per page.