API ReferenceTickets
Search ticket messages
Search a ticket's messages with filters, search terms, includes, and sort instructions in a JSON request body.
Search a ticket's messages with filters, search terms, includes, and sort instructions in a JSON request body.
AuthorizationBearer <token>
Provide your SellApp API key as a bearer token.
In: header
Path Parameters
ticket*integer
The ticket path parameter.
Header Parameters
X-STORE?string
Store slug. Required for OAuth access tokens. API keys may omit it to use their current store, or the first accessible store when no current store is selected.
Request Body
application/json
TypeScript Definitions
Use the request body type in TypeScript.
Response Body
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
curl -X POST "https://sell.app/api/v2/tickets/1/messages/search" \ -H "X-STORE: launch-lab" \ -H "Content-Type: application/json" \ -d '{ "filters": [ { "field": "id", "operator": "=", "value": 1 } ], "sort": [ { "field": "created_at", "direction": "desc" } ] }'{
"data": [
{
"id": 1,
"author": "CUSTOMER",
"sender": "jamie.chen@example.com",
"content": "Hello, which payment methods can I use for this purchase?",
"created_at": "2022-12-12T12:12:12.000000Z",
"updated_at": "2022-12-12T12:12:12.000000Z",
"ticket_id": 1
}
],
"links": {
"first": "https://sell.app/api/v2/tickets/1/messages/search?page=1",
"last": "https://sell.app/api/v2/tickets/1/messages/search?page=1",
"prev": null,
"next": null
},
"meta": {
"current_page": 1,
"from": 1,
"last_page": 1,
"path": "https://sell.app/api/v2/tickets/1/messages/search",
"per_page": 20,
"to": 1,
"total": 1,
"links": [
{
"url": null,
"label": "« Previous",
"active": false
},
{
"url": "https://sell.app/api/v2/tickets/1/messages/search?page=1",
"label": "1",
"active": true
},
{
"url": null,
"label": "Next »",
"active": false
}
]
}
}{
"type": "invalid_request_error",
"code": "bad_request",
"message": "The request could not be understood.",
"status": 400,
"param": null,
"request_id": "01992a65-e064-71ba-b38f-902b7966a6be",
"docs_url": "https://sell.app/docs/api/errors#bad-request"
}{
"type": "authentication_error",
"code": "unauthenticated",
"message": "Unauthenticated.",
"status": 401,
"param": null,
"request_id": "01992a65-e064-71ba-b38f-902b7966a6be",
"docs_url": "https://sell.app/docs/api/errors#unauthenticated"
}{
"type": "authorization_error",
"code": "forbidden",
"message": "This action is unauthorized.",
"status": 403,
"param": null,
"request_id": "01992a65-e064-71ba-b38f-902b7966a6be",
"docs_url": "https://sell.app/docs/api/errors#forbidden"
}{
"type": "not_found_error",
"code": "resource_not_found",
"message": "Not Found.",
"status": 404,
"param": null,
"request_id": "01992a65-e064-71ba-b38f-902b7966a6be",
"docs_url": "https://sell.app/docs/api/errors#resource-not-found"
}{
"type": "validation_error",
"code": "validation_failed",
"message": "The selected product variant id is invalid.",
"status": 422,
"param": "product_variant_id",
"request_id": "01992a65-e064-71ba-b38f-902b7966a6be",
"docs_url": "https://sell.app/docs/api/errors#validation-failed",
"errors": {
"product_variant_id": [
"The selected product variant id is invalid."
]
}
}{
"type": "rate_limit_error",
"code": "rate_limit_exceeded",
"message": "Too Many Attempts.",
"status": 429,
"param": null,
"request_id": "01992a65-e064-71ba-b38f-902b7966a6be",
"docs_url": "https://sell.app/docs/api/errors#rate-limit-exceeded"
}{
"type": "api_error",
"code": "api_error",
"message": "Server Error",
"status": 500,
"param": null,
"request_id": "01992a65-e064-71ba-b38f-902b7966a6be",
"docs_url": "https://sell.app/docs/api/errors#api-error"
}