Multi-role support
In the latest update, we've made it possible to add support staff with multiple roles to your store. This helps you add dedicated team members that can access multiple resources, rather than just one.
Imagine you have a staff member that deals with customer support tickets, and a customer is asking for a refund. Previously, this staff member would either be able to access tickets OR orders, so they would not be able to carry out this customer's request.
With today's update, that is now possible. You can add the Ticket role to this staff member's account, as well as the Invoice role, plus whichever other role you expect this staff member to have.
Updates
- Implemented support for multiple roles
- Improved platform database queries
- Complete revamp of customer object and dashboard (thanks to the above change)
- Upgraded underlying infrastructure
Revamped analytics
We've continued our efforts of completely revamping aspects of the dashboard. In our latest update, we've focused our efforts on the dashboard chart and underlying database queries.
Hello, world!
We've launched this changelog with which you can easily and conveniently browse through platform changes that have gone live since your last visit.