Managing Referrals
Track affiliate referrals in SellApp, review commission calculations, update statuses, and inspect referral timelines.
Affiliate referrals can be managed at any time in the Referrals dashboard. This is where referral tracking, commission review, and referral status decisions live.
Referrals Dashboard
The Referrals dashboard provides a general overview of all referrals generated by affiliates.
The dashboard also helps you perform the following quick actions:
- Accept, review, or reject a referral when the current status allows it
- Opening a specific referral's slide-over
Referral Slide-over
The referral slide-over provides a breakdown of the referral created. The first part displays how the affiliate's commission is calculated.
The second part displays a timeline of the referral, including when it was created, reviewed, and accepted.
The slide-over also displays a number of quick actions: updating a referral's status, displaying the associated invoice or affiliate, and opening the associated payout when one exists.
Frequently Asked Questions
Can I update a previously rejected referral to an accepted status?
No, once you reject a referral, it is no longer possible to update its status to accepted at a later stage. As such, we only advise rejecting a referral if and when you are certain that you don't want to update the status at a later date.
Should you wish to keep the optionality, we advise changing the status to "In Review" instead.