Payment Charges
Track standalone payment charges, checkout URLs, statuses, gateway data, manual review, and custom invoices.
Charges are standalone payment records. They are useful when you need to request a payment that is not tied to a normal storefront product flow, such as a custom invoice, service fee, balance collection, or manual deal.
Open Charges to view them.
What a charge includes
A charge can store:
- Customer email.
- Reference text.
- Status.
- Checkout URL.
- Payment method and gateway data.
- Currency and totals.
- VAT and fee data.
- Description, deliverable data, metadata, webhook, return URL, and cancel URL.
Use the reference field to make charges easy to recognize later.
Charge statuses
The Charges dashboard shows status, customer, revenue, and payment method. You can search by charge ID.
Pending or voided charges can be marked from the dashboard when the charge flow requires a manual status update. For higher-risk or larger flows, review the charge details before marking it completed.
When to use charges
Use charges when the customer should pay a specific amount without browsing a public product page. They can help with manual payment flows, custom work, one-off services, or payment links that should not become reusable storefront products.
Use products when the offer should be discoverable, reusable, and part of the normal storefront catalog.