Operations
Feedback
Review customer feedback, ratings, replies, and order context from SellApp.
Feedback helps you keep customer sentiment close to the orders and products that created it.
Feedback
Open Feedback to review customer ratings and messages.
You can search feedback, filter by star rating, sort the table, and jump back to the related order when you need more context.
Feedback is tied to the product, variant, and order when available, so it can help you spot issues like unclear digital delivery text, bad stock, confusing checkout fields, or products that need better setup instructions.
Turn feedback into action
Use feedback patterns to improve your store:
- Repeated delivery confusion means the product instructions need work.
- Repeated support conversations about the same issue may need an FAQ.
- Positive feedback can become a story, testimonial, or storefront proof.
- Low ratings on one variant may mean the offer or product copy is misaligned.