Marketing

Coupon Codes

Create coupon codes for digital products, affiliate campaigns, private offers, product launches, and support credits.

Coupons are code-based discounts for your SellApp storefront. They are best when you want a specific audience to enter a code, such as an affiliate audience, a private group, a returning customer segment, or a one-off support gesture.


Create a coupon

Open Coupons, then click New coupon.

Set the core fields:

  1. Enter the coupon code customers will type at checkout.
  2. Choose Fixed amount or Percentage.
  3. Enter the discount amount.
  4. Decide whether the coupon is store-wide or limited to selected products.
  5. Optionally add a redemption limit.
  6. Optionally set an expiration date and time.

Percentage coupons can also have a maximum discount amount. Use that when you want a large percentage discount to feel strong without risking a huge discount on high-ticket orders.


Limit a coupon to products and variants

Turn off store-wide use when a code should only work on specific products. Then add the products that should accept the coupon.

For each selected product, choose one of these scopes:

  1. All variants, including ones added later applies the coupon to every current and future variant of that product.
  2. Only selected variants limits the coupon to the variants you check.

Use variant targeting when different plans, editions, or pricing options under the same product should have different discounts. A coupon rejected for one variant can still be valid for another selected variant of the same product.

This is useful for:

  1. New product launches.
  2. Slow-moving products.
  3. Affiliate campaigns around a specific offer.
  4. Private customer upgrades.
  5. Support credits for a specific replacement purchase.

If a coupon should work everywhere, keep it store-wide and avoid extra product restrictions.

Product- and variant-limited coupon codes are useful when one offer needs a launch discount but the rest of your catalog should keep its normal pricing.


Minimum amount and caps

Use Minimum amount when the customer should spend a certain amount before the coupon applies.

Use Maximum discount amount for percentage coupons when you want to cap the money saved. For example, a 50% code with a maximum discount of $25 still feels generous, but it will not remove half the price of a high-value cart.


Coupons vs promotions

Use a coupon when the customer needs a code.

Use a promotion when the discount should apply automatically.

If a cart has both a coupon and a promotion, the promotion's stackable setting decides whether the automatic promotion can apply alongside the coupon.

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