Marketing

Coupon Codes

Create coupon codes for digital products, affiliate campaigns, private offers, product launches, and support credits.

Coupons are code-based discounts for your SellApp storefront. They are best when you want a specific audience to enter a code, such as an affiliate audience, a private group, a returning customer segment, or a one-off support gesture.


Create a coupon

Open Coupons, then click New coupon.

Set the core fields:

  1. Enter the coupon code customers will type at checkout.
  2. Choose Fixed amount or Percentage.
  3. Enter the discount amount.
  4. Decide whether the coupon is store-wide or limited to selected products.
  5. Optionally add a redemption limit.
  6. Optionally set an expiration date and time.

Percentage coupons can also have a maximum discount amount. Use that when you want a large percentage discount to feel strong without risking a huge discount on high-ticket orders.


Limit a coupon to products

Turn off store-wide use when a code should only work on specific products. Then add the products that should accept the coupon.

This is useful for:

  1. New product launches.
  2. Slow-moving products.
  3. Affiliate campaigns around a specific offer.
  4. Private customer upgrades.
  5. Support credits for a specific replacement purchase.

If a coupon should work everywhere, keep it store-wide and avoid extra product restrictions.

Product-limited coupon codes are useful when one digital product needs a launch discount but the rest of your catalog should keep its normal pricing.


Minimum amount and caps

Use Minimum amount when the customer should spend a certain amount before the coupon applies.

Use Maximum discount amount for percentage coupons when you want to cap the money saved. For example, a 50% code with a maximum discount of $25 still feels generous, but it will not remove half the price of a high-value cart.


Coupons vs promotions

Use a coupon when the customer needs a code.

Use a promotion when the discount should apply automatically.

If a cart has both a coupon and a promotion, the promotion's stackable setting decides whether the automatic promotion can apply alongside the coupon.

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