Personalization Settings

Personalization settings control customer-facing support details, invoice business information, review invitations, return links, custom email, and custom domains.

Open Personalization settings.

Support and review settings

Set Support Email to show customers where they can contact you for help.

Set Trustpilot Email when you want Trustpilot to send post-purchase review invitations from SellApp delivery emails. See Trustpilot Review Invitations for the full setup flow.

If your store has a custom email connected, use Email Sender Name to control the sender name shown in customer emails. Leave it blank to use SellApp.

Business details for invoices

Business details are displayed on invoices. You can set:

1. Address.
2. City.
3. State.
4. ZIP.
5. Country.
6. Tax information.

Add the business details your customers or tax workflow need to see on receipts and invoices.

Custom return link

Use Customize Return Link to change the label and URL for the Back button on product and checkout pages.

If you leave it empty, the Back button automatically redirects to the store's home page.

Custom email and custom domains

Use Custom Email to send transactional emails from your own email address.

Use custom domains when your storefront should live on your own domain. See Link a Custom Domain for DNS, CNAME, TXT, and SSL setup.